Responsible gambling

At Golden Crown Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can affect anyone, regardless of their background or circumstances. Therefore, we have implemented various measures to promote responsible gaming and prevent harm.

Self-Exclusion and Cooling-Off Periods

If you feel that your gaming habits are becoming problematic, please don't hesitate to contact us. We offer a self-exclusion feature that allows you to temporarily or permanently exclude yourself from our platform. This means that we will not allow you to access your account for the chosen period.

In addition to self-exclusion, we also offer cooling-off periods. These can be applied manually by contacting our support team and are designed to give you a break from gaming. During this time, you won't be able to log in or make any transactions on your account.

Setting Deposit Limits

We understand that it's essential to manage your bankroll effectively while playing online. Therefore, we offer the option to set deposit limits on your account. This can help prevent you from spending more than you can afford and reduce the risk of financial difficulties.

To set a deposit limit, please log in to your account and navigate to the "Account Settings" section. From there, click on the "Deposit Limits" tab and follow the instructions provided.

Age Restrictions and Jurisdiction

Please note that Golden Crown Casino is restricted to players aged 18 years or older (or the age of majority in your jurisdiction). We also adhere to local laws and regulations regarding online gaming.

Gaming Tools and Resources

We have developed a range of tools and resources designed to help you manage your gaming habits effectively. These include:

• Reality Check: A feature that reminds you how long you've been playing and encourages you to take breaks.
• Session Limit: A tool that allows you to set limits on the amount of time spent playing.
• Bet Limit: A feature that enables you to set limits on the size of your bets.

To access these tools, please log in to your account and navigate to the "Account Settings" section. From there, click on the "Gaming Tools" tab and follow the instructions provided.

Seeking Help

If you're concerned about your gaming habits or know someone who is, please don't hesitate to seek help. We recommend contacting organizations such as GamCare (www.gamcare.org.uk) or the National Problem Gambling Helpline (1-800-GAMBLER). These resources can provide expert advice and support to help you manage problem gambling.

Our Commitment

At Golden Crown Casino, we are committed to providing a safe and responsible gaming environment. We take our responsibilities seriously and will continue to develop and implement measures to prevent harm and promote responsible gaming practices.

Thank you for choosing Golden Crown Casino as your online gaming destination. We wish you a fun and enjoyable experience while playing with us!